Border States

City Desk Representative (Counter Sales)

Kansas City, MO

Job description

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.



This position will be located in: Lenexa, KS



Job Summary

Supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of “stock outs”, and maintains assigned inventory stock locations.


Responsibilities

Essential Functions


Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.

Maintains a clean, safe and well-stocked City Desk display area.

Displays specials and other promotion items to sell.

Maintains vendor catalogs and price sheets.

Informs proper departments of “stock outs”, inventory discrepancies and other inventory problems or concerns.

Maintains assigned inventory stock locations making sure the material put away has the correct locator and the shelves are kept neat and orderly.

Abides by all safety requirements including wearing the required PPE gear.

Non-essential Functions


Participates in the marketing planning and strategizing for BSE product lines, as needed.

Participates in the implementation and success of marketing plans, as required.

Attends sales meetings as required and keeps current on new products and applications.

Assists with receiving, shipping and other warehouse associate functions, as required.

Ensures all batched managed material is labeled accurately and inventoried, as needed.

Qualifications

Minimum of a two-year business/trade degree preferred or the equivalent in work experience.

Minimum of one year of prior warehouse, city desk and/or sales experience with good knowledge of electrical products or systems preferred.

Requires the ability to read, write and speak in English.

Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), Internet, Email and SAP software.

Skills and Abilities

Excellent interpersonal, written and verbal communication, reading skills

Ability to effectively plan and organize.

Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Lift and carry requirements (weight and frequency):

Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%


Lift from Floor to Waist:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Occasionally

76 to 100 lbs. - Occasionally

101 + lbs. - Occasionally

Above Waist Lift:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Occasionally

76 to 100 lbs. - Occasionally

101+ lbs. - Not at all

Unilateral Carry:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Not at all

51 to 75 lbs. - Not at all

76 to 100 lbs. - Not at all

101+ lbs. - Not at all

Bilateral Carry:

< than 10 lbs. - Occasionally

10 to 25 lbs. - Occasionally

26 to 50 lbs. - Occasionally

51 to 75 lbs. - Occasionally

76 to 100 lbs. - Not at all

101+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:


Sitting (a continuous period of being seated) - Not at all

Standing (for sustained periods of time) - Frequently

Walking (moving about on foot to accomplish tasks) - Continuously

Bending/Stooping (downward and forward) - Occasionally

Crawling (moving about on hands and knees or hands and feet) - Not at all

Climbing/Walking Stairs (ascending or descending) - Occasionally

Reaching (extending arms in any direction) - Frequently

Crouching/Squatting (bending the body downward and forward by bending leg and spine) - Occasionally

Kneeling (bending legs at kne

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